In some cases the copying task of the source media to the elements folder might fail or is otherwise interrupted. In this guide we discuss how you can copy the source files into the elements main folder after the ingest is already done.
How to configure
create a new Template Mapping - e.g. called copy files from source
create two new Transcoding templates
noop - placeholder to do nothing
copy source to element - copy task to copy from source path to element main path
Please make sure to check the box: force use of source path
set noop for main/proxy/thumbnail/filmstrip
set copy source to element as an extra task
We want to run a extra task that copies files from the source location to the main element. When re-rendering a elements media the main task will not be executed. The proxies jobs will be executed before the extra task. That’s why we need to set the other proxies tasks to a noop task. Otherwise it will show an error that no transcoding template is defined.
Start copy process
go to the Gallery View
select the element
in Element Details change to edit mode
select transcoding template
run the re-render task
If more customization of the copy process is required it is possible to execute a Python script. For example to continue a failed copy task and don’t copy everything again.